top of page
Equipment in Customer Facility.jpg

Contact Us and Return Policy

Customer Inquiry

Tel: 419-923-8201

Have questions about a product, question about your order, or are you interested in a custom order? Contact us! We frequently have customers that are looking for something custom or need a variation of a product not listed on the website. We'd be happy to see what we can do.

If you have a question about our return or refund policy, please see our policy below and then contact us with questions. 

Thanks for submitting!

Return Policy

Nearly all of our products are made to order at the time that you place your order.  Should you wish to return your unused purchase within 30 days of delivery, we will issue you a refund minus 20% for re-stocking and minus shipping. Shipping the product back to us will be at your own expense. You should expect to receive your refund within three weeks of the returned product arriving back at Mark's Agility Equipment. If your product is found to not be in its original, unused condition, a refund cannot be issued.

If the return is a result of our error - receiving an incorrect or defective item, we will work with you to issue you the correct product or fix the product. 

If you need to return an item, please fill out the form above and reference your order number, product details, and other information about why you are requesting a return.

bottom of page